Shipping policy

60 Day Returns
We have extended our returns to 60 days as we understand and appreciate self-isolation is still very prevalent which put a delay on getting to the post office. We are more than happy for you to call and discuss your return in further detail should you have restrictions that are hamper your return.
Visitation to our business address is not permitted due to the current and ongoing pandemic so please get in touch for returns advice.
To assist in the processing of your return, please communicate your parcel tracking through one of the options on our contact page

Worldwide Delivery
We are able to ship all of our products worldwide at the specified rates. Our international couriers ensure that we can ship your order to you efficiently and quickly.
Due to ongoing restrictions through the coronavirus Covid-19 outbreak, our service partners have adapted their procedures in order to ensure the safety of every community, therefore, we thank you for your patience as there may be elements of short delays to your order.
If at the ETA of your delivery you in self-isolation, please make this aspect clear in the delivery instructions at the checkout.
Delivery Time & Costs
For UK Delivery, you may choose from the following delivery options for your order.
Royal Mail First Class Recorded (Estimated delivery time: 1-2 working days): £4.99
Next Working Day By 12pm: £8.95
Next Working Day By 10am: £12.95
Saturday before 12pm: £14.95
To obtain a specific international quote, please contact us through the options within the contact page.
Please also note that all delivery times are estimated and your order may take longer than this time period to be delivered.

How to Track Your Delivery
Once you have received an email with confirmation your order has been despatched, you will be provided with a tracking reference and link to the carrier with whom we have shipped your goods with

Tax & Duties
The 'Grand Total' price displayed below includes all sales taxes (VAT), duties and importation tax for all UK deliveries. If you are a UK based customer, there are no additional fees to pay. For Deliveries outside the UK, we will remove all taxes from the basket.
All import duties, taxes and costs we be the responsibility of the purchaser upon arrival in to their country
Safely Delivering Through Coronovirus

All of our delivery partners are practicing touch free delivery services to minimise the risk and keep everyone safe throughout the pandemic. There will be some short delays in extenuating circumstances and for those, we thank you in advance for your patience. Please advise at the point of checkout whether you are currently in self-isolation so we can ensure our delivery partners are not put at unnecessary risk.
The Couriers We Use
We understand and appreciate our customers have their preferred courier to use as they have over the years built up good relationships with their local drivers, wherever possible we will try to accommodate the carrier of choice, however, this may not always be practical.
Should you have any concerns with the carrier we provide, then please do get in touch to discuss options.
Our current delivery partners are Royal Mail

Returns

Returns Policy
You now have an extended 60 days to return your purchases. This does however exclude any personalised items which cannot be returned. If you would like to return your purchase, then please complete the form below and be sure to include this with your package for ease of processing and return it to the following address:
Leather Compositions
357 Bolton Road
Edgworth
Bolton
BL7 0AZ
Please be advised: returns should be sufficiently packed to avoid damage in transit. We will not be held responsible for any damage the item may occur due to insufficient packaging, and we are also not liable for any damage to the item from tears, abrasions or general misuse when in your hands. In these cases, we will not be able to issue a refund. Exchanges are subject to product availability.
Please call on 07739 850 322 to arrange an exchange where we will advise if available.
Please note: when returning goods from outside the UK, we ask that you clearly indicate on the customs declaration form or commercial invoice that the contents are returned goods and originate from the United Kingdom. This way, you will avoid incurring unnecessary additional import taxes or clearance fees.

Repairs
If you find your product is faulty or it falls within our lifetime guarantee criteria, then please email or call to discuss the issue.
Our expert team will ensure a speedy turn around to your treasured item and will endeavour to return it back to its original condition wherever possible.

Lifetime Guarantee